Frequently Asked Questions (FAQs)
Through a monthly subscription. This gives you access to your filtered water source at home without needing to buy the equipment. The monthly fee includes installation, maintenance, and filter replacement.
Reverse Osmosis Systems: installed under the kitchen sink with an independent faucet, providing room-temperature water.
Ultrafiltration Systems: available as countertop or floor-standing models, providing both cold and hot water.
Both systems eliminate impurities, unpleasant odors, and tastes, guaranteeing pure and healthy water in your home.
No. Installation is completely free and carried out by specialized technicians.
No construction work is needed. For reverse osmosis systems, only a small hole is drilled in the kitchen sink to install the independent faucet.
Everything you need: installation, maintenance, filter replacement, and technical support in case of malfunctions. All you have to do is enjoy your purified water.
No. Filter replacement is included in your monthly fee. Our team handles everything to ensure the water always maintains its top quality.
Yes! Purified water is ideal for cooking, making coffee, tea, soups, vegetables, or even ice cubes. It improves the quality of food and beverages by eliminating chlorine and other elements that can alter the taste.
No. You can consume unlimited water every day — directly from your system.
Reverse Osmosis (RO): Offers the highest level of purification, removing even the smallest particles. It is ideal if you are looking for totally pure water at room temperature.
Ultrafiltration: Filters impurities, chlorine, and sediment. It provides both cold and hot water, perfect for daily use.
Yes! The filtration process removes chlorine, limescale, heavy metals, odors, and unpleasant tastes, resulting in light and refreshing water.
Yes! Reverse osmosis systems can be installed in two ways, depending on the style and convenience you prefer:
Small independent faucet (included): This option is already included in your subscription. In addition to your regular mains water tap, you will have a small, discreet faucet exclusively for purified water.
3-way faucet (optional): If you prefer a more elegant and functional countertop, you can replace your current faucet with our ECO 3-way tap. It combines everything in a single point: hot and cold mains water plus purified water — with a modern design that fits any kitchen.
Simply contact our customer support service, and a technician will be sent to resolve the issue at no additional cost!
In addition to being more convenient and economical, you are reducing plastic consumption and contributing to a more sustainable planet. You have pure, safe water always available directly from your tap.
ECO HOME is a brand of EC-Filtered Water, Lda. We want to contribute to a more sustainable planet, rethink consumption habits, and create greater environmental awareness among consumers.